AI Workforce Platform

Build, evaluate, and operate AI across your MSP.

Multiple modules. One shared data model. Zero duct tape.

From Architect to Templates, Stravere gives your team one operating system for designing workflows, measuring outcomes, guiding shifts, and launching faster. Every module shares the same live data — so nothing falls through the gaps between tools.

4 Modules
Shared Data Model
Zero Code
24/7 Execution
01/Architect

Your AI Workforce Starts Here.

Architect is where intelligent automation becomes reality. It's a purpose-built canvas for designing, deploying, and scaling AI-powered workflows across every corner of your MSP operations — without asking your operators to write code, configure integrations by hand, or stitch tools together manually.

Model complete end-to-end automations. Encode your client SLAs, priority tiers, and business rules into logic that runs without human intervention. See every branch, trigger, and handoff clearly so your team knows exactly what the AI is doing in production — and trusts it.

What you can build with Architect:

  • Lead-to-onboarding workflows that hand off from CRM to Service Desk automatically
  • Billing automation sequences triggered on time entry submission or agreement milestone
  • Procurement workflows that escalate critical demand items before they block ticket delivery
  • Client health monitoring automations that surface risk signals before the renewal conversation
  • Custom multi-step workflows for any process unique to your MSP
No-code canvasMSP workflow library24/7 executionCross-module orchestrationExecution transparency
Architect module — product interface
Module preview01
01.1

End-to-end automation

Model automations across lead capture, service delivery, billing, and procurement in a single canvas. No hand-off gaps, no manual triggers.

01.2

Governed AI logic

Encode client priority, SLA expectations, and business rules into AI-driven decision branches before work goes live. What the AI does is defined by your rules, not guesswork.

01.3

Full execution visibility

Every trigger, branch, and handoff is visible in the Architect interface. Teams can audit what automation ran, when, and why — so they can trust the system and improve it over time.

02/Reports

Ship Smarter. Improve Faster.

Never push a workflow live and hope for the best. Never wait until end-of-month to find out a contract is underwater. Stravere's built-in evaluation and reporting tools let your team interrogate performance with plain-English questions, compare outcomes over time, and automate recurring report delivery — all against live MSP data, with no exports, no lag, and no waiting on a data team.

Reports isn't a bolt-on analytics module. It's built into the same operational data model that powers the Shift Coach, Architect, and every other part of Stravere — which means the numbers you see in a report are the same numbers driving your AI recommendations.

What you can measure with Reports:

  • Gross margin by client, agreement type, and billing cycle
  • Technician utilization and billable mix trends over time
  • SLA compliance and time-to-resolution across service desk categories
  • Agreement burn rate and remaining hours across all active contracts
  • Procurement spend and PO cost in flight against budget
  • Workflow performance — automation success rates, handoff failures, exception rates
Natural-language queriesPrior-period comparisonScheduled deliveryLive MSP dataNo exports required
Reports module — product interface
Module preview02
02.1

Ask plain English, get real answers

Interrogate your operational data instantly with the same questions your team asks every day. No SQL. No pivot tables. Type the question, get the answer.

02.2

Benchmark performance over time

Compare margins, utilization, and SLA risk across billing periods so that changes in performance are measurable, not just observable.

02.3

Automate report delivery

Schedule recurring reports to the right stakeholders — owner, ops lead, account manager — without manual follow-up or end-of-month scrambles.

03/Shift Coach

Always-On AI, Right Where Work Happens.

The AI Shift Coach doesn't wait to be asked. It continuously monitors your operational data across billing, time entries, agreements, and procurement — and surfaces the highest-impact actions for each operator, ranked by urgency and business risk.

It's not a notification center. It doesn't send you a summary at 5pm. It's active every minute of every shift, watching for the signals that matter most and telling your operators exactly what to do next — before those signals become problems that reach your clients.

What the Shift Coach watches for:

  • Time capture gaps — open entries against weekly targets that will block clean invoicing
  • Agreement burn alerts — contracts at 80%+ and 90%+ utilization needing scope or rate review
  • Critical procurement — demand items not yet converted to POs that are blocking delivery
  • Margin risk — active contracts below 20% gross margin that need review before renewal
  • Draft billing artifacts — unsubmitted time entries and expenses that will delay invoicing runs
  • Cross-module focus — combined signal view across Time, Billing, and Procurement in one surface
Live operational signalsPrioritized action queueCross-module awarenessAgreement burn radarShared data model
Shift Coach module — product interface
Module preview03
03.1

Shift-aware prioritization

Continuously rank work by business impact and SLA pressure. Operators open their shift knowing exactly what to do first — not guessing based on ticket age or inbox order.

03.2

Cross-module signal fusion

Combine signals from Time & Expenses, Billing, and Procurement into one operator-ready decision surface. No more toggling between modules to piece together the picture.

03.3

Grounded in live data

Every Shift Coach recommendation is grounded in the same live operational model that powers Architect, Reports, and the rest of Stravere. One source of truth, no stale data.

04/Templates

From Zero to Automated in Minutes.

Your first automation shouldn't take weeks to build. And your tenth shouldn't require starting from a blank canvas. Architect Templates gives your team a growing library of pre-built, MSP-ready workflow blueprints — covering the processes you need to automate today, with the flexibility to extend them for how your specific MSP operates.

Install a template. Extend it through AI conversation. Go live fast. No professional services engagement. No implementation backlog. Just a faster path from idea to production automation.

Template categories available now:

  • Incident Response — escalation workflows, SLA breach triggers, auto-assignment rules
  • Client Lifecycle — onboarding sequences, renewal reminders, off-boarding checklists
  • Maintenance & Patching — scheduled maintenance windows, patch confirmation workflows
  • Security — threat alert routing, identity anomaly escalation, compliance check sequences
  • Procurement — demand-to-PO automation, vendor alert routing, inbound logistics tracking
  • Custom Work — starter templates for processes unique to your client base or service model
Pre-built blueprintsGuided setupComplexity ratingsAI-assisted extensionIn-product learning
Templates module — product interface
Module preview04
04.1

Launch from proven blueprints

Start from templates built and tested for MSP workflows. Every blueprint installs as a working automation — not a skeleton you still have to finish building.

04.2

Extend through conversation

Adapt any template to your specific clients, agreements, and rules through AI conversation inside Architect — without rebuilding from scratch every time your requirements change.

04.3

Learn as you build

In-product guides, complexity ratings, and onboarding resources support your team at every step — so building automation capability becomes part of how your MSP grows, not a one-time project.

Next Step

See every module in action — live, in one session.

We'll walk you through a 30-minute platform session covering all four modules against real MSP operational data. Ask anything. See everything.